superior quality service and workmanship

Given the critical nature of fire detection and warning systems, it’s important that they are checked on a regular basis to ensure they are working as expected. Not only are regular inspections, tests and overhauls a building code requirement, they can also prolong the life of your equipment and investment.

QFE’s planned and preventative fire alarm system maintenance services in Queensland include plans that are individually tailored, taking into account your environment and the particular system installed. We don’t lock our customers into service contracts for fixed periods of time – we know our service is the very best so we don’t see the need to lock you in. We pride ourselves on a loyal customer base who stay with QFE for fire system maintenance services not because of a contract, but because of our superior quality service and workmanship.

At QFE, we prefer to enter into a service agreement with you. This agreement clearly documents the services we will provide to you (as well as anything that is excluded) and sets out our schedule of fees. We will continue to carry out the service shown in the agreement at the agreed price for as long as you want us to. Occasionally, we do need to review our prices – in this event a member of our team will of course provide you with plenty of notice. Once the plan has been agreed to and in place, maintenance is scheduled according to the AS1851 2012 standard.

As part of our fire alarm system maintenance services in Queensland, your fire detection system will be maintained by AS1851 qualified technicians and in accordance with Australian Standards, which includes annual certification and testing.

Upon a service call performed by one of our certified service technicians, you will be provided with a comprehensive report with details of:

• All service actions that have been performed
• The current condition and performance level of the fire system
• Any overview of any new rule or regulation that may impact the system
• Any suggestions for upgrades or modifications

24 / 7 Customer Service

We understand that it’s not always suitable to perform maintenance or repair work during normal working hours. In addition, there are times when an alert means that your system needs to be checked straight away, regardless of the time of day.

That’s why our service technicians are available to our customers 24 hours a day, 7 days a week, 52 weeks a year. QFE’s fire alarm system maintenance services throughout Queensland involve a broad range of aspects, so if you’ve experienced downtime in the operation of your fire system we will aim to get you back up and running as soon as possible.

With the service of your fire detection system in QFE’s hands, you’ll know that we’ve got you, your people and your assets protected.

Get in touch

QFE offer fire system maintenance services throughout South East Queensland, including Brisbane, the Gold Coast and the Sunshine Coast.

For more information on our fire alarm system maintenance services in Queensland, don’t hesitate to contact QFE on (07) 3801 1173 or [email protected].